Poughkeepsie Galleria is welcoming Santa Claus back to the shopping center this holiday season at his temporary home on the lower level in JC Penney Court, families, and even pets are invited by the jolly and joyous gift-giver to whisper their Christmas to Santa Claus starting on Friday, November 26th until Christmas Eve, Friday, December 24th.
There will be plenty of fun and magic, as well as a focus on health and safety. Reservations are strongly encouraged for all guests, with walk-up visits available as space allows throughout the day. Photo packages start at $39.99, see pricing details below.
Want to skip the line? Sign up and reserve your special time to receive a fast pass! Reserve your spot HERE!
Santa Set 2021 Dates & Hours:
Friday, November 19th until Friday, December 24th
Monday – Wednesday: 10:00am – 7:00pm
Thursday – Saturday: 10:00am – 8:00pm
Sunday: 12:00pm – 6:00pm
*Christmas Eve, Friday, December 24th: 10:00am – 5:00pm
Special Hours & Events:
Pet Photo Nights – 12/6 & 12/13 5:00pm – 7:00pm – Reserve Spot Here
Santa Cares Events Sensory Friendly Event– Sunday, 12/12 10:30am – 11:30am RSVP here
*Sensory friendly event where children and families with special needs can visit Santa in a controlled and intimate environment with low lighting and no music.
What do I bring?
Smiles, Sunday-Best, and your Christmas wish-list! He knows if you’ve been good or not! All you need to make the most of your visit is yourself and a little holiday magic!
Where is Santa?
Our North Pole living room can be found on the lower level in JC Penney Court. The easiest parking access is through the 110 Grill entrance.
When is Santa busy?
Santa needs to take breaks every once in a while to feed the reindeer and keep them happy. Signs will be posted when Santa goes to feed the reindeer with the appropriate return time. Reindeer usually get fed between 2:00pm and 4:00pm.
About Your Visit With Santa
As we reopen our holiday experiences with Santa Claus at locations across the U.S. and Canada, we are eager to welcome back our Guests and seasonal associates with the health and well-being of all at the forefront of all our planning efforts.
In order to navigate this Christmas season responsibly, we have implemented a number of new safety measures based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. We, along with third-party host venues and shopping centers, are all committed to a responsible reopening of our Santa Claus experiences.
We have taken enhanced health and safety measures—for you, our Guests, and Associates. You must follow all posted instructions while visiting our Holiday Experience and our third-party host venues.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.
By visiting a Cherry Hill Programs experience, all Guests voluntarily assume all risks related to exposure to COVID-19. Help keep each other healthy.
For Our Guests
There are 5 key things to know before arriving at a Cherry Hill Programs experience, and they include:
- Face coverings are strongly recommended for all Guests ages 2 & up (or by Local Mandate).
- You will experience physical distancing practices at the set, including maintaining social distance in queues and physical barriers where space doesn’t allow for 6 feet of separation.
Advanced Reservations are strongly encouraged to promote social distancing and contact-less payments.
- Operation modifications, including reduced hours at select locations and no special events outside of normal business hours.
- An increased focus on disinfecting and sanitation, including the addition of hand sanitizer in high traffic areas.
- It is our top priority to ensure the health and well-being of our guests & Santa, therefore, this year guests will not sit on Santa’s lap during their interaction, but will still have the opportunity to engage in conversation and a magical experience with Santa, while maintaining physical distance.
Physical barriers have been added in select places where it is difficult to maintain strict physical distancing guidelines. These may be visible in areas around cash registers, for example, to help ensure proper distances between people.
At this time, it is recommended all Guests use cashless payment options whenever possible during their visit to any Cherry Hill Programs experience, including debit cards, credit cards, Apple Pay, etc. Guests are also encouraged to opt for contact-less payment by making an advanced reservation to visit Santa Claus.
All guests are strongly encouraged to make advanced reservations and appointments to visit Santa Claus. Walk-in guests will be accepted on a space-available basis. Advanced Reservations will be available and encourage at ALL Cherry Hill Programs experiences.
Managing the number of Guests visiting a Cherry Hill Programs experience has been a major consideration as we implement physical distancing guidelines based on recommendations from health authorities and government officials. One of the ways to do that is to limit the number of Guests and Associates at any given time for each location.
Additional measures include:
Signage: Directional signage has been installed to assist Guests to responsibly move throughout the experience. Additionally, ground markings will help promote proper physical distancing when queuing is needed at a location.
Cleanliness and Hygiene
We’ve increased cleaning and disinfection in throughout the experience.
Treatment of Fabric:
In between shifts Santa’s suit is regularly sprayed with disinfectant, a Lysol spray or similar product.
About These Measures
As part of these efforts, Guests may see other changes at our experiences in response to local recommendations and guidelines.
Though it may be different from the last time you visited, these new measures are designed to offer a magical Cherry Hill Programs experience in a responsible way.
We understand that these times are challenging, and we appreciate everyone’s patience and understanding as we navigate as responsibly as we can. Together, we can find new ways to have fun while being diligent to maintain proper physical distancing.