Hours

Closed until 10:00 AM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
  • Thursday, Jul. 410:00 AM-5:00 PM4th of July

MACY’S IS HIRING!! ASK WITHIN

Macy's

08/15/2022

Prestige Beauty – Full Time

Job Overview:

As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics.  You are focused on customer acquisition and building strong client relationships. You embrace innovation and are comfortable communicating with customers via phone, virtual 1:1 appointment, virtual events and leverage new selling ideas and applications. Provide customer consultation, make-up and product application following all current hygiene standards.  Perform other duties as assigned.

Essential Functions:

  • Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
  • Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer.  Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back.  Provide outstanding service – whether that be in person, virtually or on the phone
  • Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program
  • Participate in pre-selling and sales driving events
  • Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
  • Self-motivated to stay current on brand related product knowledge and beauty trends
  • Partner with Counter Manager and CSX Manager to identify business driving opportunities
  • Meet regularly with your supervisor to discuss your performance, goals and actions
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines
  • Regular, dependable attendance & punctuality

Qualifications and Competencies:

  • High School Diploma or equivalent required
  • Previous cosmetic or fragrance sales experience a plus
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

 

Fulfillment Support Captain – Full Time

Job Overview

The Sales / Support Captain is an elevated hourly colleague that supports sales and support functions within the 4 walls of the store, providing override capability, driving business effectiveness, and focused on assigned tasks as defined by the STM/PL.

As a Sales / Support Captains you will be responsible for prioritizing the customer experience through active supervision and enhancing the service culture.

You will have a key role in communicating expectations and priorities to associates. You will help create a fun and engaging store environment for customers and associates. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience optimal. You will be an expert in satisfying the customer and driving results through promotional and Omni selling initiatives. This position leads to Sales and Customer Experience Manager or Operations and Visual Merchandising Manager. Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy’s schedule options are available during the interview process.

 

Essential Functions

  • Occasionally participate in Active Supervision by circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume within specific area of responsibility
  • Assist with customer service issues as needed; has ability to override for resolution.  Manage customer and colleague flow within the designated area to the needs of the business.  Execute store opening and closing procedures; access to alarms systems and keys
  • Assist people leader with managing workload and/or projects as requested
  • Provide feedback and contribute observations via PLRole model ability to build lasting customer relationships.  Help build a proactive and solution-oriented customer centric culture in area of responsibility to ensure consistent customer experiences
  • Meet with People Leader daily to discuss total store activities to monitor and focus for the dayPerform all applicable sales and/or support duties in addition to the above
  • Manager customer service issues to completion.  Lead store activities to ensure customer readiness and exceptional presentation standards.
  • Alert Sales and Customer Experience Manager or Operations and Visual Merchandising Manager of any opportunities that are not aligned with this goal
  • Oversee colleague execution and completion of daily Fulfillment responsibilities.
  • Have practical knowledge of store systems ― POS, MPOS, RF equipment, MyClient, MyStore App ― and ability to educate others.
  • Regular, dependable attendance and punctuality.

 

Qualifications and Competencies

  • Minimum High School or GED
  • 1-2 years direct experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

 

 

Now Hiring – Seasonal Positions

Looking to earn extra money for the holidays, pick up a second job, or start a career in Retail? Good news – Macy’s is hiring for seasonal positions in our stores and distribution centers!

At Macy’s, you’re encouraged to bring your amazing self to work by celebrating your individuality and expressing your unique, personal style. We offer a fun and inclusive work environment, and through our new Social Platform “Mission Every One”, we’re investing in our colleagues by providing them incredible colleague benefits including (but not limited to):

  • Competitive hourly rates
  • Weekly Pay
  • Referral Bonuses
  • Instant Access to Earned Wages (Up to 50%)
  • Flexible Schedule
  • Growth potential opportunities
  • Colleague Discount at Macy’s AND Bloomingdale’s (on top of other offers and discounts!)
  • Opportunities for Permanent Positions (Many of our senior executives started their career at Macy’s as seasonal colleagues!)

 

Retail Cosmetics Sales – Prestige Beauty, Poughkeepsie Galleria – Full Time

Poughkeepsie, NY, United States

  • Full time Schedule
  • $15.00
  • $20.50
  • Hourly*
  • Eligible for Additional Sales Commission
  • * based on job, location, and schedule.

JOB DESCRIPTION

  • Immediate Openings – Start Right Away!
  • Competitive Hourly Rates
  • Schedules to meet your availability!
  • Referral Program
  • Employee Discount at Macy’s AND Bloomingdales

About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview:

As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics.  You are focused on customer acquisition and building strong client relationships. You embrace innovation and are comfortable communicating with customers via phone, virtual 1:1 appointment, virtual events and leverage new selling ideas and applications. Provide customer consultation, make-up and product application following all current hygiene standards.  Perform other duties as assigned.

Essential Functions:

  • Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
  • Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer.  Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back.  Provide outstanding service – whether that be in person, virtually or on the phone
  • Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program
  • Participate in pre-selling and sales driving events
  • Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
  • Self-motivated to stay current on brand related product knowledge and beauty trends
  • Partner with Counter Manager and CSX Manager to identify business driving opportunities
  • Meet regularly with your supervisor to discuss your performance, goals and actions
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines
  • Regular, dependable attendance & punctuality

 

Retail Sales Associate – Furniture/Mattresses, Poughkeepsie Galleria – Standard Part Time

Poughkeepsie, NY, United States

  • Part time Schedule
  • $15.00
  • $19.00
  • Hourly*
  • * based on job, location, and schedule.

JOB DESCRIPTION

About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview:
The Furniture Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for follow-up/clienteling and performing other duties as necessary

Essential Functions:

  • Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS).
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.
  • Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Handle all returns and delivery issues courteously and professionally.
  • Determine customer needs based on personal features and other customer preference related factors.
  • Demonstrate knowledge of store products and services to build sales and minimize returns.
  • Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore.
  • Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal.
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores.
  • Use MySa clientele program to maintain customer profile and contact information to increase personal sales.
  • Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience.
  • Be knowledgeable of and perform sales support functions related to POS procedures.
  • Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University.
  • Be aware of current promotional events and sales.
  • Maintain department recovery standards; which includes recovery and signing.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Follows shortage programs and procedures.

Qualifications and Competencies:

  • No Education or Experience Required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

 

More information can be found at www.macysjobs.com